Capybara is looking for someone amazing to join the family
CAREERS
Capybara is Sydney’s newest wellness destination and the first urban communal bathhouse, founded by a group of spa enthusiasts, designers and makers. We are exciting to grow this dynamic team and dedicated to providing a safe, inclusive and healthy environment where people in the Capybara family can grow in different roles and enjoy the benefits of being part of Capybara’s unique network. We value all diversity of bodies and welcome all gender identities and expressions, both in our guests and our team.
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At Capybara, we offer all employees:
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Unlimited access to the wellness facilities
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Discount to staffs' family and partner
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Ongoing training & professional development
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Discount offer with Capybara’s collaborators
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APPLICATION
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Please email your application to: studio@capybarabathing.com.au
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Email Title: "Job Application_Full Name_Role"
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What to include: a brief intro of yourself & a one-page resume
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What happens after: We will get in touch shortly and go from there!
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FRONT OF HOUSE
Casual/ Partime I Hourly Rate / Salary Package
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This role is suited to someone with exceptional hospitality experience who possesses great time management skills, excellent communication capabilities, and a can-do attitude.
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Responsibilities
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Ensuring the reception, bathhouse, and all areas of the facility are maintained clean & tidy, and sterilisation practices are maintained at all times.
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Making sure guests feel welcome and comfortable on every visit, while being able to manage guests and ensuring all operational protocols are followed and upheld
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Informing guests about the facilities, services and products when visiting the spa, and occasionally when the host needs assistance with the phone
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Knowledge of the facilities, and ability to share knowledge with customers.
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Showing attention to detail and immaculate presentation
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Willingness to work across multiple disciplines
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Assisting with guest bookings where necessary
Skills + Availability:
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Passionate about wellness and bathing
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Excellent, clear, and consistent communicator (clients & colleagues)
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Calm under pressure, self-led and adaptable
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A sensibility of human-focused care is important - is driven by elevating the customer experience
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Flexible with your time, including a willingness to work at weekends
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SPA COORDINATOR
Partime / Full time I Salary Package
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This role is suited to someone with wellness management experience who possesses great people skills, good understanding on spa operation, excellent problem-solving and communication capabilities.
Responsibilities
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Managing staff shifts and optimise guest booking schedule
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Handling guest inquiries
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Replenishing stock in the space including laundry, amenities, food and beverage, and hygiene items
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Knowledge of the facilities and managing routine maintenance and repair of the spa equipment, fixture and fitting
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Conducting floor staff training
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Collecting and reporting customer feedback to both staff and the director
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Assisting with planning and launching of promotions
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Assisting with event organisation and coordination with collaborators
Skills
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Passionate about wellness and bathing
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A sensibility of human-focused care is important - is driven by elevating the customer experience
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Excellent, clear, and consistent communicator (clients & colleagues)
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Calm under pressure and ability to actively listen and respond in a variety of situations, both with guests and team members seeking a solution based outcome for all parties involved
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Great learning skills and adaptable - Capabilities to learn and operate management and graphic software
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Creative thinking and can-do attitude - ability to work collaboratively with different disciplines
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